In last 1.5 years we have been receiving lots of feedbacks from our Clients all over the who use whitelabeled version of Greenlight Dashboard to manage their users & meeting rooms . We have summerized below common problems & also the detailed problem statements are available.
| From Admins or Platform Owners | From End-Users or Moderators |
| Over-subscribed Resources | Can’t display additional Info on Room’s page |
| Only single user-type or Plan | Room’s Links are Random , not customized |
| No controls over Room’s usage | Can’t add the session’s Welcome Message |
| No suitable options for Free Trial | No sharable Public Profile Link |
| No inbuilt Billing or Invoicing system | Attendees can’t find all my rooms together |
| No In-built Revenue Channel | No room based pre-authorization |
| No payment gateway Integrations | Can’t focus on sessions for the approvals |
| Can’t take Mobile No from Users | I want my attendees to join from Dashboard |
| Can’t deactivate Users , only can Ban | I have no option to manage my Attendees |
| Can’t ask users to make Payment | Can’t invite new attendees over Email |
| No private dashboard for Attendees | Missing secured recording auto-sharing |
| Can’t allow Attendees to explore Moderators | Can’t accept payment from attendees |
| Sessions are okay but Dashboard is not Good | Can’t Live Stream to YouTube or Facebook |
Detailed problem statements we received from our clients
There is no option to control the usage or put a limit on No of Maximum Users can Join , Session Duration , no of rooms etc . So every user get same capacity & our estimated concurrent users is too high that we can’t but run such a huge Bigbluebutton Infrasturcture to handle all the users concurrently , so now our resources are 500% over subscribed but we will make loss if we scale up our resources further , normally we hardly see 25-50% usage but we are scared that our system may crash even with 10% of users , becasue no one has any limitations
Admin using BBB with Greenlight Dashboard
We have different types of Roles & Employees in our Organization so we can’t offer or allow same capacity or features to all of them , we need some Plan based Limitations
Admin using BBB with Greenlight Dashboard
We are facing our hard times to manage Free Trial users as 90% users are on Free Trial & we really don’t have any ability to control their usage except suspending their accounts but we can’t do that except waiting for our Bigbluebutton servers to crash for over usage & even paid users can’t use properly .
Admin using BBB with Greenlight Dashboard
